Getting a negative review on Yelp is not the end of the world. With a solid game plan in place, you’ll be ready for whatever curveballs the social Web throws your way — negative Yelp reviews included! Negative Review Removal Sometimes it is possible to have a negative Yelp review removed, but it takes great […]
Category Archives: Reputation Management
NEGATIVE YELP REVIEWERS BEWARE, YOU COULD GET SUED
You ate at a fancy restaurant but were not satisfied with the service. So you decided to write a negative customer review on Yelp, and fib just a little to make the review seem more believable. Harmless, right? Wrong! You could get sued for parts of the review. And this is exactly what happened to […]
YELP MEDIATION, SMARTER WAYS TO LASSO IN YELP REVIEWS
As a business owner, you’ve probably had countless discussions with peers about the impact of Yelp reviews, which can be incredibly constructive and boosterish, or detrimental to the point of nearly sinking you. One particularly bad spate, and then it’s rough-water sailing for a good while. But you don’t have to just hang on for […]