Tips to Make Your Small Business Website More Effective

Owning a Web site just isn’t enough for a small business owner to access the benefits offered by an internet presence. Yes, an effective website will bring new leads and sales, strengthen customer relationships, and even reduce wasteful spending (just to name a few of the many benefits) but the key word is effective. What […]

submit express staff 2007 pierre zarokian

Our 20th Year Anniversary

Written by Pierre Zarokian (CEO of Submit Express) 2018 marks our 20th year anniversary. Submit Express was launched in October of 1998, around the same time Google launched. When I started Submit Express, I had no idea what the future would hold and that I would still be running the same company 20 years later. […]

complaints sites see traffic decline article by pierre zarokian

Some Complaint Sites Seeing Huge Declines in Traffic

For those that find have online negative reviews on site such as Ripoff Report, complainsboard.com, pissedconsumer and scambook,  there’s potential goodness! Recently these websites saw a huge drop-off in Search Engine Page Results, due in part to a possible Google algorithm update. As many of our readers know, the purpose of anonymous customer complaint sites […]

How to Remove Negative Content from Google

Article by Pierre Zarokian. As a provider of online reputation management services, we often get inquiries about removing negative content and reviews from Google. Often our prospects cannot afford our services because all options for removing content from Google are time consuming and hence expensive. Most often content cannot be removed, but you can push […]

Social Media Contests

Article by Pierre Zarokian Running contests and giveaways on social media is one of the best ways to gain new followers and likes. Why? Because your post will go viral, specially using the services that we offer. We offer a social media contest or giveaway platform that is point based. The more activities the users […]

Negative Yelp Reviews, Beware you could get sued!

You ate at a fancy restaurant but were not satisfied with the service. So you decided to write a negative customer review on Yelp, and fib just a little to make the review seem more believable. Harmless, right? Wrong! You could get sued for parts of the review. And this is exactly what happened to […]

Yelp to Small Businesses: Stop Manipulating Your Reviews!

Article by Pierre Zarokian. Yelp is turning up the heat on businesses it says are manipulating its “natural flow of reviews” on the site. It is vowing vengeance against two groups the company says are abusing its rules: reputation management organizations that promise to fix Yelp reviews, and the businesses that hire them. Not only […]

Recent Changes to Google Instant Search

Article by Pierre Zarokian Several years ago, Google launched a new feature that would display the results of a search as you type them out. Dubbed “Google Instant” the company was delivering a new idea in real-time search. As of today, this feature is effectively removed from Google’s search engine. We’ve got the scoop, so […]